This document clearly explains how we collect, retain, and use the information you provide on the ji99 platform. Our goal is to ensure you use our services with full transparency and confidence.
Ji99 is an international-standard online gaming platform serving users in Bangladesh and other countries. This Privacy Policy applies to the ji99 website, mobile app, and all other digital channels. By opening an account, making a deposit, or using any of our services, you are considered to have accepted this Privacy Policy.
We believe you should have complete control over your personal data. That is why ji99 is always transparent about what information is collected, why it is collected, and how long it is kept. This document is written in English to ensure users in Bangladesh can easily understand it.
Ji99 only collects information that is necessary to operate its services. Collecting unnecessary or excessive data goes against our policy. The types of data we collect are described below:
| Data Type | Example | Mandatory? |
|---|---|---|
| Identity Information | Full name, date of birth, National ID number | Yes |
| Contact Information | Phone number, email address | Yes |
| Financial information | BKash/Nagad number, transaction history | Yes |
| KYC documents | NID / passport copy, selfie | Withdrawal |
| Device Information | IP address, browser, operating system | Automatic |
| Gaming Activity | Bet History, Favorite Games | Optional |
Ji99 never collects sensitive information such as card numbers, bank account passwords, or OTPs — and no staff member will ever ask for them.
Ji99 uses your data for specific, defined purposes only. No information is used beyond its stated purpose. Each purpose is clearly explained below:
Cookies and similar technologies are used on the ji99 website and app to enhance the user experience and ensure the platform functions properly.
You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may prevent certain features of the platform from working properly.
Ji99 does not sell or rent your personal data. Information is shared with third parties only in the limited circumstances outlined below:
Ji99 retains your data only for as long as necessary. Data is kept while your account remains active. Once an account is closed, most data is deleted within the timeframes below:
Once the retention period expires, your data is securely deleted or anonymized so that you cannot be identified in the future.
Ji99 believes every user has full ownership of their personal data. You may exercise the following rights at any time:
To exercise any of these rights, email [email protected]. You will typically receive a response within 30 days.
Ji99 applies industry-leading technology to protect your data. Beyond compliance, we actively monitor for threats and take proactive measures to prevent them.
Please note that no system can guarantee 100% security over the internet. That is why keeping your password strong and never sharing it with anyone is absolutely essential.
Ji99 strictly prohibits use of the platform by anyone under the age of 18. We do not knowingly collect data from minors.
If you believe a minor is using ji99, please contact our support team immediately.
Ji99 reserves the right to update this Privacy Policy when necessary. Any changes will follow the process outlined below:
Any questions, complaints, or requests to delete your data regarding the Privacy Policy can be submitted through the following:
Follow just three steps to view, correct, or delete your personal data.
Email [email protected] with "Privacy Request" as the subject. Clearly state your account ID and the nature of your request.
Your identity will be verified for security purposes. This is typically done using the email address or phone number registered to your account.
Once verification is complete, your request will be processed and you will be notified of the outcome within 30 business days.
We go beyond mere compliance — we use technology and robust processes to ensure your data is genuinely secure.
Every data packet from your device to our servers is encrypted with 256-bit SSL. No one can intercept or read it in transit.
Every account is verified to ensure no one can create a fake account in your name. This is done entirely for your protection.
Ji99 does not sell your personal information to any advertiser or third party — this is a core commitment we stand by.
Independent cybersecurity experts conduct regular audits of ji99's systems, and any vulnerabilities identified are addressed promptly.
You can view, correct, or request deletion of your data at any time. The option to unsubscribe from marketing messages is always available.
Data is not retained beyond the required period. Once the retention period ends, it is securely deleted or anonymized.