Important: By registering or using the ji99 platform, you are deemed to have accepted all of the terms and conditions below. Opening an account without reading them is entirely your responsibility.
01 General Terms & Conditions
These terms and conditions ("Terms") apply to the use of the ji99 platform and all of its services. ji99 is an international online gaming platform providing entertainment gaming services.
These terms apply to all users in Bangladesh and any other country where ji99 services are available. By accessing or using the platform, you confirm that you have read, understood, and agreed to these terms in full.
- Ji99 reserves the right to update these terms and conditions at any time.
- Continued use of the platform following any changes constitutes acceptance of the updated terms.
- These terms apply to personal use only and not for any commercial purpose.
- If any condition is unclear, please get in touch with the support team.
The English version of this document is the primary version. In the event of any dispute, the English text shall prevail.
02 Account Registration & Eligibility
Opening an account on ji99 requires meeting certain basic eligibility criteria. Failure to meet the conditions below may result in registration being cancelled and any funds deposited to the account being forfeited.
- Age Restriction: Only individuals aged 18 or above are permitted to open an account on ji99.
- One Account Policy: Only one account is permitted per person, household, or IP address.
- Accurate Information: The name, address, and phone number provided at registration must be accurate and kept up to date.
- Verification Requirements: Identity verification (KYC) must be completed before making a withdrawal.
- Restricted Regions: Residents of countries where online gaming is prohibited by law may not open an account.
You are solely responsible for the security of your account. Never share your password with anyone. If you suspect unauthorized access to your account, contact ji99 support immediately.
03 Deposit & Payment Policy
Ji99 accepts bKash, Nagad, Rocket, and USDT cryptocurrency for deposits. All deposits are credited instantly, typically within 2 to 5 minutes.
| Payment Methods |
Minimum Deposit |
Maximum Deposit |
Processing Time |
| bKash |
BDT 100 |
BDT 50,000 |
2–5 minutes |
| Nagad |
BDT 100 |
BDT 50,000 |
2–5 minutes |
| Rocket |
BDT 200 |
BDT 30,000 |
5–10 minutes |
| USDT |
$5 |
Unlimited |
10–30 minutes |
- Deposits must be made from a payment account registered in your own name.
- Deposits from third-party accounts are strictly prohibited and any such transactions will be cancelled.
- No additional charges apply to deposits, though your payment provider's own fees may apply.
ji99 will never ask you to make a payment directly over the phone or via chat. Any such request is a sign of fraud.
04 Withdrawal Policy
Withdrawing your winnings on ji99 is straightforward and handled through a transparent process. However, certain rules apply to ensure the platform remains secure and fair.
- KYC Verification: Identity verification is mandatory before your first withdrawal. A copy of your national ID or passport must be submitted.
- Minimum Withdrawal: The minimum withdrawal amount is BDT 500.
- Processing Time: Withdrawals for verified accounts are processed within 24 hours.
- Same Method: Withdrawals must be made using the same method used for the original deposit.
- Bonus Wagering: Winnings from bonuses must meet the specified wagering requirement before they can be withdrawn.
If there is an unusual delay in your withdrawal, please contact the support team. We commit to resolving any issue within 48 hours.
05 Bonus & Promotion Terms
Ji99 bonus and promotion offers come with specific terms attached. Please read the relevant conditions carefully before claiming any bonus.
- Welcome Bonus: Available to new registered users only. Applicable once per device and IP address.
- Wagering Requirement: Most bonuses carry a 15x–30x wagering requirement, meaning you must bet the bonus amount 15–30 times before you can withdraw.
- Validity: Each bonus has a set expiry period; any unused bonus will be cancelled once it expires.
- Game Restrictions: Some bonuses are only valid on specific games and cannot be used across all games.
- Multiple Bonuses: Multiple bonuses cannot be used simultaneously unless the offer explicitly states otherwise.
Ji99 reserves the right to modify, suspend, or cancel any bonus offer at any time. If bonus abuse is suspected, the account will be investigated and the bonus may be forfeited.
06 Betting & Gaming Rules
All bets and games on ji99 are conducted fairly and transparently. Each game has its own rules, which can be found within the game itself.
- Once a bet is confirmed, it cannot be changed or cancelled.
- Ji99 reserves the right to void any bet that produces an abnormal outcome due to a technical error.
- In Sports Betting, all bets must be placed before the match starts or before the designated cutoff time.
- Odds in live betting are updated in real time, and ji99 may adjust them at any point.
- Accounts may be subject to investigation if suspicious betting patterns are detected.
All ji99 games are regularly verified through third-party RNG audits. Every outcome is completely random and never predetermined.
07 Prohibited Activities
The following activities are strictly prohibited on ji99 to maintain a fair environment, and immediate action will be taken if any such activity is detected.
- Multiple Accounts: Holding multiple accounts or claiming bonus benefits more than once for the same person.
- Bonus Abuse: Registering with false information in order to claim bonus benefits.
- Fraudulent Bets: Attempting to cheat or exploit any game system for an unfair advantage.
- Money Laundering: Using the platform for money laundering purposes.
- Automation Software: Placing bets using bots or automated software.
- Third-Party Payments: Depositing or withdrawing using another person's account.
If a prohibited activity is confirmed, the account will be permanently closed and all funds may be forfeited. Legal action may also be taken if necessary.
08 Account Suspension & Closure
Ji99 reserves the right to suspend or permanently close accounts without prior notice in the following circumstances.
- Violation of any provision of these terms and conditions.
- Providing false or incomplete information during registration.
- Failure to cooperate with KYC or submission of false documents.
- Accessing the platform from a restricted region.
- Harassment or abusive behaviour toward other users.
You may contact the support team to appeal a suspension. Account reinstatement may not be possible until the verification process has been completed.
09 Privacy & Personal Information
Protecting your personal information is one of ji99's top priorities. For full details on how we collect, store, and use your data, please refer to our Privacy Policy Available on the page.
- Information provided at registration is used for service delivery and verification purposes.
- Financial transaction data is kept secure with SSL encryption.
- Your information is never shared with third parties, except where required by law.
- You may request deletion of your personal data at any time.
10 Responsible Gaming
Ji99 believes gaming is for entertainment, not addiction. We encourage all users to play responsibly and enjoy the experience in a healthy way.
- Deposit Limits: Users can set daily, weekly, or monthly deposit limits.
- Session Limit: Tools are available to limit continuous gaming sessions.
- Self-Exclusion: You can take a break from the platform for a set period of time.
- Reality Check: You can receive periodic reminders about how long you have been gaming.
For more details, visit our Responsible Gaming Visit the page. If you have any concerns about your gaming, please contact the support team.
11 Right to Amend or Cancel Terms
Ji99 reserves the right to modify, amend, or remove any part of these terms and conditions at any time. Users will be notified of significant changes via email or an in-platform notification.
- The effective date of any changes will be noted at the top of the terms.
- Continuing to use the platform after changes take effect will be considered acceptance of the new terms.
- If you do not agree to the updated terms, you may request account closure.
12 Contact & Support
If you have any questions or complaints about these terms, please contact our support team directly. We are available 24 hours a day, 7 days a week.
- Live Chat: Instant support is available via the chat button at the bottom right corner of the platform.
- Email: [email protected] — Responses are typically sent within 6–12 hours.
- Complaint Process: A formal response will be provided within 72 hours of submitting a complaint.
When contacting support, have your account ID and a description of the issue ready — this helps us resolve things faster.